Reviewing the claim form: How to review the form
When you have decided who is entitled to receive the repayment continue to check the claim form. Work through the following table.
|Subject||What to check||Notes or Action|
|Claimant’s signature||The claim must be signed by the person entitled to receive the repayment according to RM3652.|
|Does the signature match the claimant’s name and anything else signed by the claimant?||If you are not satisfied that the correct person has signed pass the file to your Group Leader.|
|Renewal claims||Compare any other items on the claim with the previous one.||Refer any discrepancies to your Group Leader.|
|General||Is there anything on the form which you think needs more explanation?||If so pass the file and claim to the Group Leader.|
|Nominee||Has the claimant authorised you to make the repayment to another person?|
|That person is called the claimant’s nominee.||Check whether you can repay the nominee. See RM3744|
If you think you should refuse the claim submit it to Central Policy (Tax Administration Advice Team), Stockport.
When you have completed the checks at RM3644 - RM3660 satisfactorily go to RM3768 -RM3772.