RM3508 - Introduction: RO work on claims selected for detailed check

Use the rules at RM3504 when you take the steps in the following outline

• review every selected claim according to the instructions at
• if you notice that the claim form contains a capital gain follow the instructions at RM4248

• before you look at the vouchers, if you decide that

• you cannot repay go to RM4244
• some repayment is due, deal with the vouchers according to the instructions at RM4000 - RM4224 and then see

On the day the detailed check files are allocated to you

If the repayment is correct

• prepare any covering forms or memos you need to send with the vouchers for confirmation `after payment’

and

• return the claim papers to your Group Leader with the vouchers.

If the repayment is incorrect in any way, or if you need to make further enquiries

• write `CANCELLED’ in red on the hardcopy

and

• hand the papers to your Group Leader who will cancel a computer or manual repayment.