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HMRC internal manual

Repayment Claims Manual

HM Revenue & Customs
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Manually issued payable order: when you get payable orders

When you get the files and payable orders you must take the following steps

  • make sure that you have a form R30
  • check that the first and last serial numbers on the payable orders agree with the entries on the form R30
  • check that the serial numbers run consecutively. Check both payable orders and duplicates. If an order is to be issued by hand, you will have the duplicate only. The serial number of this duplicate must be the same as the one written by the Inspector on the R30 after the words `except for PO number….’
  • separate the payable orders and the duplicates. Be careful not to tear or spoil the serial number. If you do this on a payable order get the Inspector to cancel it. You do not need to do this if it is only the duplicate which is torn or spoiled and you can still read the serial number.