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HMRC internal manual

Repayment Claims Manual

HM Revenue & Customs
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Manually issued payable order: How to cancel payable order

There may be occasions after the typist has handed over the typed payable orders when one needs to be cancelled. To do this

  • make sure the serial number of the payable order and the date are recorded on the R23
  • put the `Cancelled’ stamp on the

    • payable order
    • duplicate
    • box on the R23 which shows the serial number (make sure you do not obliterate the serial number)
  • use the `Re-issue’ stamp to make a new box
  • initial the cancelled order and duplicate
  • make sure the file will be in the next batch of repayments to be issued.