HMRC internal manual

Repayment Claims Manual

RM3144 - Manually issued payable order: Introduction

You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.

As Group Leader you are responsible for the accuracy of repayments made by members of your group. If you think that there is anything suspicious about a claim tell an Inspector.Look out for

  • a signature on a claim which differs from other signatures in the file
  • papers which look as if they have been tampered with
  • an unusual delay in submitting a claim.