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HMRC internal manual

Repayment Claims Manual

Computer issued payable order: Final action

If the repayment is correct

  • initial and date the hardcopy
  • use US to change the status of the repayment to F
  • pass the file to the RSO.

If the repayment is incorrect

  • cancel the hardcopy by writing CANCELLED in red across it
  • use US to change the status of the repayment to C
  • pass the file back to the officer who worked the claim to make the necessary amendments.