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HMRC internal manual

Repayment Claims Manual

HM Revenue & Customs
, see all updates

RO instructions: Introduction

This section contains detailed RO instructions set out in the following order

  • where claims are dealt with (RM1234 onwards) claims files (RM1250 onwards) claim forms (RM1262 onwards) new cases (RM1270 onwards) correspondence and enquiries (RM1282 onwards).