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HMRC internal manual

PAYE Manual

HM Revenue & Customs
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P11D processing: processing and retrieving forms P11D: retrieve captured P11D from storage


Requests for retrievals of P11D forms should only be made in exceptional circumstances and where actual sight of the P11D is essential. Requests must be made through the Estates Hub and requests made by any other route will be rejected.

You will need the ECS batch number to be able to complete the form on the Estates Hub.

In all cases the whole batch will be sent to the requestor with an Estates and Support Services (ESS) covering sheet.

When returning a batch, it is essential that the ESS covering sheet is returned with the batch as this shows the box to which the batch should return to in storage. Batches must be returned in a polylope and sent by TNT Track and Trace. It is essential that the return address is shown in full to ensure the forms P11D reach the correct repository destination.