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HMRC internal manual

PAYE Manual

HM Revenue & Customs
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Employer returns: view / maintain BROCS: dormancy rejected by banking operations

You may receive a rejection report from Banking Operations where a payment is held on BROCS for a year in which an employer record was made dormant.

Banking Operations will inform you of this rejection either by telephone or by a written rejection report.

On receipt of a rejection you must take urgent and corrective action to

  • Dispose of any payment incorrectly held on BROCS

Or where the payment is correctly held

  • Amend the employer record to remove the dormancy details

Note: To avoid rejections by Banking Operations it is essential that you review payments held on the BROCS record using Function VIEW BROCS (Format 3) for the year before taking any action which involves changing the status of an employer record.