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HMRC internal manual

PAYE Manual

Employer records: employer mailings: introduction

It is essential that the employer record is kept up to date and reflects the latest information in respect of the following areas. The provisions of the Data Protection Act 1998 (DPA) apply to employer records in the same way as they apply to individual records held on other HMRC computer systems.

You must only access an employer record if you have a business need to do so.

HMRC regularly provide information to employers and their agents about the operation of PAYE schemes. This section provides information about the types and frequency of mailings sent to employers.

Email alerts

Since March 2010, employers have been able to register for the HMRC email alert service.

Once registered, employers will receive an email from HMRC when new or updated versions of Employer Packs, Budget Packs and Employer Bulletins are available. The employer does not receive paper versions of these products.

Since January 2011, employers are opted in for email alerts when they are

  • Scheme type P, PSC, OCPN or TRONC


  • Are not already registered for email alerts but 

    • Have previously given their email address to the Employer Orderline when placing an order online


    • Have provided an email address to the New Employer Helpline as part of the new employer registration process


The HMRC mailing contractors sends many paper mailings direct to the employer. However action may be required regarding the issue of any manually issued mailings to employers.

Action Guides

Action Guides are available as follows