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HMRC internal manual

Inheritance Tax Manual

Communications: Taxpayers with disabilities/special needs: services for non-English speaking taxpayers

The Product and Process Team (PPT) in Nottingham holds a Language Register that contains details of staff who are able to speak a language other than English, and you should contact them if a taxpayer asks to speak to someone in another language.

Alternatively you can ask International Translations to provide an interpreter. The latest information on the translation services available can be found on the intranet at:

 Language Register 

Details of the arrangements for translating (IHTM02261) documents from one language to another are dealt with elsewhere in this section.