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HMRC internal manual

Export Procedures

Customs Handling of Import and Export Freight (CHIEF) export declarations: reminders

CHIEF will send reminders and ultimately remove entries which are not updated after a reasonable period of time.

The system will also issue reminders to users when a declaration does not follow an advice within a set number of days of the intended date of departure.

Currently, the reminder is sent after 22 days and then the entry is deleted after a further 8 days if not legally presented.