Some disputes cannot be resolved by recourse to a tribunal because the legislation does not provide for a decision to be made that carries a right of appeal to a tribunal. For an example, see DANSP08000.
The customer may seek a remedy by applying for judicial review (JR) of the decision. JR is a type of court proceeding in which a judge looks at the lawfulness of a decision or action made by a public body, like Her Majesty’s Revenue and Customs. JRs are a challenge to the way in which a decision has been made, rather than the rights and wrongs of the conclusion reached. For more information about judicial review refer to ARTG12000.