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HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
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Pre-enforcement: coding out: class 2 NIC debts: updates to IDMS - designatory data

Addresses

IDMS receives one address for the taxpayer from NPS(NI) which will be the ‘correspondence’ address if one is held on NPS(NI). Otherwise, the ‘residential’ address will be used.

Change of taxpayer’s name and address details

If you are informed of any changes to the taxpayer’s name and address details, these should be inputted on NPS(NI) which will update the details on IDMS overnight.

Abroad

If the taxpayer’s address is changed on NPS(NI) to a foreign address, NPS(NI) will send an update to IDMS to close the outstanding work item(s) overnight.

Taxpayer gone unknown (RLS)

If the taxpayer is found to be RLS, set the ‘Address DLO’ signal on NPS(NI). NPS(NI) will send an update to IDMS to close the outstanding work item(s) overnight.

Phone numbers

NPS(NI) sends one phone number to IDMS which will be the taxpayer’s mobile number (if available); where a mobile is not recorded, another phone number will be sent.