This part of GOV.UK is being rebuilt – find out what beta means

HMRC internal manual

Debt Management and Banking Manual

Debt and return pursuit: Child Benefit overpayments: enforcement: further action on receipt of cases for court proceedings

Further action will depend on where the customer lives.

England and Wales

Continue as in DMBM557920.

Scotland

  • Send the pro forma and an explanation of the overpayment to Dumfries Direct Taxes Office.
  • Record the case on the Scottish CCP index.
  • BF 20 weeks.

Time to pay arrangement made by Dumfries DTO

If Dumfries DTO agree a time to pay arrangement with the customer they will send:

  • the customer an agreement confirmation letter with a relevant number of payslips
  • a copy of the agreement confirmation letter to DMUW.

You should action the arrangement as normal.

Top of page

Recovery breaks down

  • Issue LFC034
  • BF six weeks.

Top of page

No reply

Contact the customer by phone.

Top of page

No contact or no payment agreed

Bring the case back to Dumfries on the Scottish Court case progression report.