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HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
, see all updates

CIS: Pursuit action: C/W CIS Other Enforcement actions

If there are no other appropriate outstanding work items and the appropriate telephone call or letter has been dealt with, send for a personal call.

On IDMS

  • select RECORD ACTIONS

    • proposed Next Action Personal Call
    • next Action Date 14 days later.

CIS return cases for Personal call

Always take a blank CIS return with you and follow existing procedures for dealing with a personal call.