Beta This part of GOV.UK is being rebuilt – find out what this means

HMRC internal manual

Debt Management and Banking Manual

HM Revenue & Customs
, see all updates

Customer contact: Outdoor calls: Dealing with third parties

Often you will have to deal with a third party when out on official HMRC business, and there are certain things you must remember when speaking to a third party.

For full guidance see DMBM511690.