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HMRC internal manual

Debt Management and Banking Manual

Payment processing and accounting: payment methods: Post Office

Customers can pay at any participating Post Office. They should take their HMRC payslip together with payment by cash, cheque or debit card. Cheques should be made payable to ‘The Post Office Ltd’. Customers won’t be able to pay at the post office from 15 December 2017

If the customer has a printed payslip the payment will update the customer record automatically without any delay. A minority of payments made at the Post Office are processed clerically by Corporate Treasury before the customer record can be updated.

Note: Indirect taxes paying-in slips cannot be used at the Post Office.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000) Direct Taxes Electronic Payments: Post Office(This content has been withheld because of exemptions in the Freedom of Information Act 2000)