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HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
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Payment processing and accounting: payment methods: Post Office

Customers can pay at any participating Post Office. They should take their HMRC payslip together with payment by cash, cheque or debit card. Cheques should be made payable to ‘The Post Office Ltd’.

If the customer has a printed payslip the payment will update the customer record automatically without any delay. A minority of payments made at the Post Office are processed clerically by DMB Banking before the customer record can be updated.

As this process is automated, it is cheaper to process a payment made at the Post Office than a cheque sent to HMRC.

Note: Indirect taxes paying-in slips cannot be used at the Post Office.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000) Direct Taxes Electronic Payments: Post Office(This content has been withheld because of exemptions in the Freedom of Information Act 2000)