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HMRC internal manual

Debt Management and Banking Manual

Manage charges (information) by IT system: Manage charge (information) in SAFE: Action history notes

There is no free format facility within SAFE for a user to record permanent actionhistory notes. These are held in IDMS. However, in certain functions a user may enter abrief reason or a reason code to explain a particular action. This data is held as part ofthe function/posting history.