Repayments / reallocations: repayment cancellation: stop repayment (Action Guide)
To stop a repayment before the cut off time (4pm) for processing of repayments, consider steps 1 - 3 below.
The cut off is normally the same day as the day the repayment is created but it is 4pm the next working day if the repayment is created on a Saturday, Sunday or a Bank Holiday.
|1.||Using Function VPPD (View Payment and Posting Details) identify the reallocation number of the repayment to be stopped.|
|2.||Use Function SREP to stop the repayment process.|
|3.||Take action to clear the overpayment entries that now:|
|* are posted to the record|
|* appear on work list ORUR (Overpayments Requiring Urgent Review List).|
|Note: You cannot take further action until the next working day.|