COM123012 - Repayments / reallocations: repayment cancellation: stop repayment (Action Guide)

To stop a repayment before the cut off time (4pm) for processing of repayments, consider steps 1 - 3 below.

The cut off is normally the same day as the day the repayment is created but it is 4pm the next working day if the repayment is created on a Saturday, Sunday or a Bank Holiday.

1. Using Function VPPD (View Payment and Posting Details) identify the reallocation number of the repayment to be stopped.
2. Use Function SREP to stop the repayment process.
3. Take action to clear the overpayment entries that now:
  - are posted to the record
  - appear on work list ORUR (Overpayments Requiring Urgent Review List).
  Note: You cannot take further action until the next working day.