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HMRC internal manual

Corporate Intangibles Research and Development Manual

R&D tax relief: introduction: R&D Specialist Unit contact details

Please contact the team by email if you have any queries using the following naming conventions;

 If you are:

  1. Asking for help with a technical query, please include ‘TECHNICAL QUERY’ in the heading of your email. Also you may be able to find your answer in our online guidance, the Corporate Intangibles Research and Development Manual.

  2. Amending a return, please include ‘AMENDMENT’ in the heading of your email. Please note that the 28 day aim will not apply. We will aim to deal with your claim within 60 days. From 1 April 2019 claims for Research and Development Tax Relief which form a part of an amended Corporation Tax Self Assessment must include a completed CT600 and a Corporation Tax computation.

  3. Providing further information in support of a claim: you will not be directly responded to. Please include ‘BACS’, ‘LETTER OF AUTHORITY’ or ‘R&D REPORT’ in the heading subject of your email, depending on what further information you are sending.

  4. Requesting the status of your client’s R&D claim then please note the following: due to the volume of claims that HMRC process we are unable to give specific information regarding the status of any claim unless the date has exceeded our current processing times . Also we are unable to confirm whether payment has been made to your client’s bank account. Please liaise with your client to determine whether payment has been received.

  5. General queries regarding online services then please follow the instructions for the general IT helpdesk https://www.gov.uk/government/organisations/hm-revenue-customs/contact/online-services-helpdesk

 

Our email address is;

RD.IncentivesReliefs@hmrc.gsi.gov.uk

 

If you prefer you may leave a message requesting a call back by phone. Opening times are 9am to 4:30pm, Monday to Friday (excluding Bank Holidays)    0300 123 3440

 Alternatively you may post your query to a specific unit.

 

Croydon R&D Unit  

HM Revenue and Customs

Croydon R&D Unit

S1137

Newcastle

NE98 1ZZ

 

Leicester R&D Unit

HM Revenue and Customs

Leicester R&D Unit

SO563

Newcastle

NE98 1 ZZ

 

Manchester R&D Unit

HM Revenue and Customs

Manchester R&D Unit

S0733

Newcastle

NE98 1ZZ

 

Portsmouth R&D Unit

HM Revenue and Customs

Portsmouth R&D Unit

S0793

Newcastle

NE98 1ZZ