CH407640 - Charging penalties: recording and calculating penalties on the National Penalties Processing System (NPPS): about NPPS: what documents NPPS produces
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NPPS produces the following letters and notices:
- Penalty Explanation Letter (PEL) - NPPS1
- Notice of penalty assessment/penalty assessment letter (PAL) - NPPS2
- Notice of penalty suspension - NPPS3
- Covering letter to send to an agent - NPPS10
- Confirmation of acceptance of penalty suspension - NPPS101
Letters produced in NPPS are issued centrally by bulk mail. After a letter has been issued a PDF copy of the letter will automatically be saved in the case document store.
Manual letters and notices NPPS2, NPPS3, NPPS101/101(S) and NPPS10 are available via SEES for cases you cannot enter onto NPPS. These must only be used in exceptional cases, see CH407910. The letters should be completed manually and sent to the person.
Where a penalty assessment is reduced to nil, see CH407840, you must complete and send a manual NPPS2. NPPS does not issue nil assessments.
Note: The majority of manual NPPS letters available in Letters SEES are used by the Central Penalties Team to manage suspensions.