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HMRC internal manual

Collection of Student Loans Manual

HM Revenue & Customs
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About CSL: overview of student loans: role of employer

It is the employers’ role to

  • Start and cease deduction of Student Loan repayments following the receipt of Start Notices and Stop Notices from HMRC, when a form P45 is received with a ‘Y’ in the SL box or when the employee tells the employer he or she is in the process of repaying an income contingent student loan.
  • Update their payroll software so that it will calculate the weekly or monthly amount of Student Loan repayments
  • Deduct the Student Loan repayments from the borrower’s pay
  • Account for the Student Loan amounts deducted to Banking Operations along with tax and NIC
  • Include the amount of Student Loan deductions on the monthly Full Payment Submission (FPS). payslips and the end of year P60

Identifying borrowers who are liable to make repayments

This is not the responsibility of the employer.

The responsibility for identifying borrowers lies with the Student Loans Company who will inform HMRC as part of the matching exercise.

If a successful match is made with a PAYE record a Start Notice is issued to the employer.

The employer must commence making deductions of Student Loan repayments, (subject to the level of income), when,

  • A Start Notice is received from HMRC


  • A form P45 is received with a ‘Y’ in the box headed ‘Student Loan Deductions to continue’ or
  • When gathering ‘starter checklist’ information the employee tells the employer they are in the process of repaying an Income Contingent student loan.

Under no other circumstances should an employer start making Student Loan deductions.

Similarly, the employer should continue making Student Loan deductions, subject to the income threshold until either

  • A Stop Notice is received from HMRC

Or, exceptionally

  • Specific authority is received from HMRC to stop making deductions

Deductions made by the employer

On receipt of a Start Notice (SL1), the employer should make deductions using payroll software. For further information see CSLM17060.

Student Loan deductions are

  • Non - cumulative and
  • Deducted from earnings (as calculated for employer’s secondary Class 1 NIC) alongside tax and NIC

Full details of the employer’s responsibilities are given in CSLM17000 onwards.

Handling employers’ queries

If the employer is a new employer they should contact the NESI Help Line on 0300 200 3211.

In other cases they should contact the Employers Help Line on 0300 200 3200.

Note: An employer should not contact the Student Loans Company under any circumstances. If an employer queries a loan on behalf of an employee, then the employee should contact the Student Loans Company.