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HMRC internal manual

Collection of Student Loans Manual

SL repayments: underpayments and overpayments: SA borrower - student loans overpayment

The Student Loans Company automatically receive details of the Student Loan amount calculated on the SA return and set this against the borrower’s Student Loan account. If the amount exceeds the amount outstanding it will result in an overpayment. The Student Loans Company will check whether HMRC requires the excess to cover other SA liabilities before releasing the overpayment to the borrower.

If HMRC do not require the excess to cover other SA liabilities

The Student Loans Company will

  • Send a ‘credit balance’ letter to the borrower, informing them of their overpayment
  • The borrower must respond to Student Loans Company with their bank details before the repayment will be released.

If HMRC require the excess to cover other SA liabilities

East Kilbride Student Loans Unit will

  • Reduce the Student Loan liability on the return by the amount of the overpayment
  • Create and send a revised SA statement
  • Remove any informal standover for the year (if necessary)

The credit will appear on the SA statement but will not be identified as referring to Student Loans. SA Function MAINTAIN SA NOTES should confirm this is the case.

The Student Loan payment will remain on the SA statement until the borrower contacts HMRC to request repayment if required.

Note: If the borrower is aware that the calculated figure for Student Loans on the SA return is greater than the amount outstanding on his Student Loans account they may wish to pay the outstanding Student Loan amount. If he notifies HMRC an informal stand-over can be set on the SA record and the case put on BF. When the repayment is credited to the SA statement the informal stand-over can be cancelled.