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HMRC internal manual

Collection of Student Loans Manual

Matching records: the matching exercise: introduction

The first step towards collecting Student Loan repayments is to match the borrower’s computer record held by the Student Loans Company with a live PAYE or SA record. This process is fully automatic and requires no clerical action by Network staff.

Once a PAYE or SA record is identified as belonging to a borrower, a signal is set on the computer records for both the taxpayer, and in a PAYE case, the employer.

It is necessary, for the following reasons, to identify employers who employ borrowers

  • Start Notices and Stop Notices can be issued to the employer
  • Information and guidance can be targeted at specific employers if necessary
  • Statistical information can be collected for HMRC and the Department for Education (DfE)
  • We shall be able to identify employers from whom Student Loan deductions may be expected
  • The automatic end of year processing will be amended to prevent refunds or re-allocation of tax and NICs before the Student Loan position is resolved