Closing the Examination: Penalties - General
Before you can decide on how to close the examination you will have to decide whether or not to seek a penalty. In practice you should have had this in mind during the working of the examination as it affects some of the procedures. CCM10000 contains detailed guidance on when to seek a penalty.
(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
Settlements involving a penalty must be worked by a Band O.
Periods to be included
From 2004/2005 onwards the total over-claim includes all periods for which there is an incorrect claim or failure to notify a change of circumstances.
Method of closure
Once you have decided whether or not you will be seeking a penalty you should refer to the appropriate guidance as follows: