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HMRC internal manual

Claimant Compliance Manual

From
HM Revenue & Customs
Updated
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Closing the Examination: contents

  1. CCM8020
    Closing the Examination: Overview of Closing the Examination
  2. CCM8030
    Closing the Examination: Customer asks you to take into account reduced income
  3. CCM8050
    Closing the Examination: Other factors with a bearing on the amount of the overpayment
  4. CCM8060
    Closing the Examination: Penalties - General
  5. CCM8070
    Closing the Examination: No Adjustment needed to the Claim
  6. CCM8080
    Closing the Examination: No adjustment needed to the claim - Informing the customer
  7. CCM8090
    Closing the Examination: Processing the Claim
  8. CCM8100
    Closing the Examination: Office Records
  9. CCM8110
    Closing the Examination: Adjustment needed to the claim but a penalty is not appropriate
  10. CCM8115
    Closing the Examination: Adjustment needed to the claim but a penalty is not appropriate - Are adjustments needed for other years?
  11. CCM8116
    Closing the Examination: Adjustment needed for other years
  12. CCM8125
    Closing the Examination: In-Year Recoveries
  13. CCM8126
    Closing the Examination: In-Year Recoveries for Claims Made in the Wrong Capacity
  14. CCM8129
    Closing the Examination - In-Year Recoveries - Examples
  15. CCM8130
    Closing the Examination: Informing the Customer - General
  16. CCM8140
    Closing the Examination: Informing the Customer - Overpayment
  17. CCM8150
    Closing the Examination: Informing the Customer - Closure Letter
  18. CCM8160
    Closing the Examination: Processing the Claim - General
  19. CCM8170
    Closing the Examination: Appeals
  20. CCM8180
    Closing the Examination: Recoveries
  21. CCM8190
    Closing the Examination: TCW and Office Records
  22. CCM8230
    Closing the Examination: Adjustment needed to the Claim and Penalties appropriate - Overview of Settlement including Penalties
  23. CCM8232
    Closing the Examination: Adjustment needed to the claim and penalty appropriate - Are adjustments needed for other years?
  24. CCM8240
    Closing the Examination: Adjustment needed to the claim and Penalties appropriate - Who will meet the settlement?
  25. CCM8250
    Closing the Examination: Who will meet the settlement? - Single Customer
  26. CCM8260
    Closing the Examination: Who will meet the settlement? - A couple who are now separated
  27. CCM8270
    Closing the Examination: Who will meet the settlement? - A couple who are jointly responsible for the debt and penalties
  28. CCM8280
    Closing the Examination: Who will meet the settlement? - A couple where the penalty relates to a failure to notify a change of circumstances
  29. CCM8290
    Closing the Examination: Who will meet the settlement? - A couple where one is an innocent partner
  30. CCM8300
    Closing the Examination: Issuing the Penalty Leaflet
  31. CCM8310
    Closing the Examination: Issuing the Penalty Leaflet - Cases Worked by Correspondence
  32. CCM8320
    Closing the Examination: Issuing the Penalty Leaflet - telephone calls
  33. CCM8330
    Closing the Examination: Issuing the Penalty Leaflet - penalties for failure to notify change of circumstances
  34. CCM8370
    Closing the Examination: Penalty Cases - Informing the Customer(s)
  35. CCM8380
    Closing the Examination: Amending or Processing the Award
  36. CCM8390
    Closing the Examination: Right of Appeal
  37. CCM8400
    Closing the Examination: Calculating the Overpaid Credits - The Amount
  38. CCM8500
    Closing the Examination: Penalty Only
  39. CCM8630
    Closing the Examination: Closing the Office Records and Noting TCW