Migrant Workers: Child Benefit Claim
If Child Benefit (ChB) has not been claimed but a decision is pending it may be prudent to wait for CBO to finish their enquiries. There should be no need to request identity documents such as Birth Certificates or passports for customers who are claiming ChB. CBO will be/have verified their authenticity.
If ChB is not being claimed for child (ren) declared on the tax credit claim form you will need to take action to verify them
- For children born and living in the UK you will need to ask for a birth certificate
- For children born abroad and now living in the UK you will need to ask for a birth certificate and a passport to help validate the claim
- For children still living in the OMS, these cases will need to be referred to the International Team.
- You may also want to encourage the customer to apply for ChB and ask if there are any reasons why they are not currently claiming ChB
For guidance on establishing responsibility please refer to TCM Eligibility Child, see TCM0114080.