Further support
Information on how to contact HMRC for further information.
Contact HMRC Import and Export General Helpline for:
- general import and export advice
- completing the application form
For Authorisation by Declaration enquiries contact:
National Temporary Admission Seat (NTAS)
HMRC 5th Floor
Three New Bailey
New Bailey Street
Salford
M3 5FS
Email: ntis@hmrc.gov.uk
Phone: 0300 322 7064
Enquiries related to a full authorisation should be directed to your designated supervising office (this will also be detailed in your authorisation letter).
For customs authorisations enquiries contact:
Customs Authorisations Team
HM Revenue and Customs
BX9 1GZ
Email: customsauthorisations@hmrc.gov.uk
Phone: 0300 322 9453
Monday to Thursday: 9am - 4pm
Friday 9am to 3pm
If you are a large business, please contact your customer relationship manager.
For C108 and C110 enquiries contact the Temporary Admission team:
Temporary Admission Team
BT NCH
HM Revenue and Customs
BX9 1GZ
Email: citex.temporaryadmissionsteam@hmrc.gov.uk
Phone: 0300 058 3736
For all other enquiries contact:
National Clearance Hub (NCH)
5th Floor
Three New Bailey
New Bailey Street
Salford
M3 5FS