Report serious incidents: guide for youth justice practitioners

How youth justice practitioners should report serious incidents involving children and young people.


When a safeguarding or public protection incident happens it is important that your response is both prompt and meaningful. You should also consider how you can use the learning from incidents to inform areas for improvement.

Read the Youth Justice Board (YJB) Supporting Safeguarding statement for information on how it uses its good practice and oversight role to help the youth justice sector carry out safeguarding duties.

Community safeguarding and public protection incidents (CSPPI)

Youth offending teams (YOTs) must notify the Youth Justice Board (YJB) of all incidents which fall within the mandatory reporting criteria within 24 hours.

How to report an incident to the YJB

To report an incident to the YJB, authorised users can log on to the Youth Justice Application Framework and open ‘incident reports’.

Guidance on how to do this is within the Youth Justice Application Framework.

To get the most out of your visit to the Youth Justice Application Framework we recommend that you use one of the following internet browsers:

  • Firefox 48+ or ESR 45+
  • Chrome 52+
  • Internet Explorer 11
  • Edge

You will need a password to log in. If you have any issues or queries, please email

What the mandatory reporting criteria are

You must report the following safeguarding incidents involving a child or young person:

  • death
  • attempted suicide
  • if they are a victim of rape
  • is a victim of sexual abuse/exploitation
  • has sustained a potentially life threatening injury
  • has sustained serious and permanent impairment of health or development

You must also report if the child or young person is:

  • charged with murder/manslaughter
  • charged with rape
  • subject to multi-agency public protection arrangements (MAPPA) and commits another MAPPA or serious offence
  • charged with a terrorism related offence

Read the MAPPA guidance.

The severity and circumstances of incidents can vary greatly. This will determine the need to notify and/or review the case.

Contact the YJB

If you have any queries on the CSPPI standard operating procedures, contact your local YJB business area/YJB Cymru office or email

If you have any queries or issues accessing the Youth Justice Application Framework contact

Report serious and significant incidents in custody

A serious incident is defined as the death of a young person in custody, or while under escort.

Significant incidents include all events that:

  • will impact on the YCS’s ability to place at an establishment
  • involve highly sensitive issues that need to be brought to the attention of senior YCS managers and possibly ministers

You must report all serious and significant incidents to the YCS Placement Team by calling its 24-hour telephone number 0345 36 36 36 3.

Read the Community Safeguarding and Public Protection Incidents (CSPPI) – Notification and Learning, standard operating procedures for youth offending teams (PDF, 625KB, 20 pages) for more information.

After a serious incident

Read YJB and government responses to serious incidents

Published 9 March 2017