Guidance

Regulations: Enforcement Undertakings accepted by OPSS

Summaries of Enforcement Undertakings from businesses accepted by OPSS and their associated Completion Certificates.

Certain regulations allow businesses to propose Enforcement Undertakings to the Office for Product Safety and Standards (OPSS). These are commitments to take specific actions within specified timeframes in order to address non-compliance.

Enforcement Undertakings are assessed by OPSS on a case-by-case basis and, if agreed, accepted. Decisions are made in line with our Enforcement Policy.

Read further information about Enforcement Undertakings

When OPSS is satisfied that the commitments in an Enforcement Undertaking are met, it issues an associated Completion Certificate.

A Completion Certificate can be applied for at any time. When making the application, the business needs to provide sufficient information to enable OPSS to determine that the actions in its Enforcement Undertaking have been completed.

Electric Vehicle (Smart Charge Points) Regulations 2021

The Enforcement Undertakings in the table below have been accepted by OPSS in accordance with the enforcement powers given in Schedule 2 of the Electric Vehicles (Smart Charge Points) Regulations 2021.

Enforcement Undertakings

Business and registration number Start and end dates Link to summary
British Gas New Heating Limited (06723244) 30/12/2022 to 30/12/2025 British Gas New Heating Limited Enforcement Undertaking Summary (PDF, 79.7 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/12/2022 to 08/09/2023 BP Pulse Enforcement Undertaking Summary 04 (PDF, 81.7 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/12/2022 to 08/09/2023 BP Pulse Enforcement Undertaking Summary 05 (PDF, 81.8 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/12/2022 to 08/09/2023 BP Pulse Enforcement Undertaking Summary 06 (PDF, 81.8 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/06/2022 to 08/09/2023 BP Pulse Enforcement Undertaking Summary 07 (PDF, 86.3 KB, 3 pages)
Compleo Charging Solutions UK Limited (11097731) 30/06/2022 to 30/09/2023 Compleo Charging Solutions UK Limited Enforcement Undertaking Summary (PDF, 82.3 KB, 3 pages)
CTEK (556540-3234) 30/12/2022 TO 31/12/2023 CTEK Enforcement Undertaking Summary (PDF, 91.6 KB, 2 pages)
Drivenergy Limited (09053276) 30/06/2022 to 31/12/2024 Drivenergy Enforcement Undertaking Summary (PDF, 163 KB, 3 pages)
E.ON Energy Solutions Limited (03407430) 30/12/2022 to 30/09/2023 EON Energy Solutions Limited Enforcement Undertaking Summary 02 (PDF, 160 KB, 3 pages)
Eaton Electric Limited (04617032) 22/02/2023 to 31/12/2023 Eaton Electric Limited Enforcement Undertaking Summary (PDF, 160 KB, 2 pages)
EV Box UK and Ireland Limited (10141758) 30/06/2022 to 01/07/2024 EVBox UK and Ireland Limited Enforcement Undertaking Summary 01 (PDF, 97.1 KB, 4 pages)
EV Box UK and Ireland Limited (10141758) - warranty replacements only 06/03/2022 to 01/11/2025 EVBox UK and Ireland Limited Enforcement Undertaking Summary 02 (PDF, 87.8 KB, 3 pages)
Ford Motor Company (235446) 30/06/2022 to 30/12/2024 Ford Motor Company Enforcement Undertaking Summary (PDF, 90.4 KB, 4 pages)
Free2Move eSolutions UK Limited (14180476) 30/12/2022 to 01/09/2023 Free2Move E-Solutions UK Limited Enforcement Undertaking Summary (PDF, 160 KB, 2 pages)
Garo Electric Limited (GB 338627574) 13/03/2023 to 30/11/2023 Garo Electric Limited Enforcement Undertaking Summary (PDF, 160 KB, 3 pages)
IDE Systems Limited (4973527) 05/07/2022 to 30/06/2027 IDE Systems Limited Enforcement Undertaking Summary (PDF, 88.7 KB, 4 pages)
Indra Renewable Technologies Limited (08740976) 30/12/2022 to 30/06/2024 Indra Renewable Technologies Limited Enforcement Undertaking Summary (PDF, 160 KB, 2 pages)
Juuce Limited trading as EO Charging Limited (09314212) - warranty replacements only 30/06/2022 to 01/07/2025 EO Charging Enforcement Undertaking Summary 02 (PDF, 193 KB, 4 pages)
Luceco Plc. trading as BG SyncEV (05254883) 30/12/2022 to 31/10/2023 BG Sync EV Enforcement Undertaking Summary (PDF, 98 KB, 5 pages)
Shell EV Charging Solutions UK Limited trading as Shell Recharge Solutions (10296832) 30/12/2022 to 01/08/2023 Shell Recharge Solutions Enforcement Undertaking Summary 02 (PDF, 161 KB, 2 pages)
SmartEV Limited trading as Sevadis (10559843) 30/12/2022 to 31/12/2023 Sevadis Enforcement Undertaking Summary (PDF, 83.1 KB, 3 pages)
Teltonika Energy (305956642) 06/04/2023 to 30/09/2023 Teltonika Energy Enforcement Undertaking Summary (PDF, 162 KB, 3 pages)
T.R. Ventures Limited trading as Ultralec (07757720) 30/12/2022 to 01/12/2023 Ultralec Enforcement Undertaking Summary (PDF, 82.4 KB, 2 pages)
Wallbox UK Limited (GB309208713) 30/12/2022 to 31/12/2023 Wallbox UK Limited Enforcement Undertaking Summary 02 (PDF, 170 KB, 4 pages)
Wallbox UK Limited (GB309208713) - warranty replacements only 02/01/2023 to 30/06/2024 Wallbox UK Limited Enforcement Undertaking Summary 03 (PDF, 81.8 KB, 2 pages)
Wallbox UK Limited (GB309208713) 30/12/2022 to 30/06/2024 Wallbox UK Limited Enforcement Undertaking Summary 04 (PDF, 89.5 KB, 3 pages)
Webasto Thermo and Comfort UK Limited (2191825) 02/08/2022 to 31/10/2023 Webasto Thermo and Comfort UK Limited Enforcement Undertaking Summary (PDF, 78.7 KB, 2 pages)
Zaptec UK Limited (13185808) 30/12/2022 to 31/12/2023 Zaptec UK Limited Enforcement Undertaking Summary 03 (PDF, 165 KB, 3 pages)

Completion Certificates

A Completion Certificate is required to discharge an Enforcement Undertaking. It does not certify that a charge point is compliant.

Business and registration number Enforcement Undertaking start and completion dates Link to summary
ABB E-Mobility UK Limited (13519130) 30/06/2022 to 30/11/2022 ABB E-Mobility UK Limited Enforcement Undertaking Summary 01 (PDF, 171 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/06/2022 to 31/03/2023 BP Pulse Enforcement Undertaking Summary 01 (PDF, 84.2 KB, 3 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/06/2022 to 31/03/2023 BP Pulse Enforcement Undertaking Summary 02 (PDF, 84.9 KB, 3 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/06/2022 to 31/03/2023 BP Pulse Enforcement Undertaking Summary 03 (PDF, 85 KB, 3 pages)
E.ON Energy Solutions Limited (03407430) 30/06/2022 to 01/09/2022 EON Energy Solutions Limited Enforcement Undertaking Summary 01 (PDF, 85 KB, 3 pages)
House Group Developments Limited trading as waEV Charge (08928156) 30/12/2022 to 31/05/2023 waEV-charge Enforcement Undertaking Summary (PDF, 190 KB, 2 pages)
Hydra EVC Limited (13604117) 30/06/2022 to 19/08/2022 Hydra EVC Limited Enforcement Undertaking Summary 01 (PDF, 84.9 KB, 3 pages)
MyEnergi Limited (10261262) 30/12/2022 to 24/01/2023 MyEnergi Limited Enforcement Undertaking Summary (PDF, 81.1 KB, 2 pages)
Rolec Services Limited (02294468) 30/06/2022 to 14/10/2022 Rolec Services Limited Enforcement Undertaking Summary (PDF, 106 KB, 6 pages)
Shell EV Charging Solutions UK Limited trading as Shell Recharge Solutions (10296832) 30/06/2022 to 30/10/2022 Shell Recharge Solutions Enforcement Undertaking Summary 01 (PDF, 91.7 KB, 4 pages)
Wallbox UK Limited (GB309208713) 30/06/2022 to 25/10/2022 Wallbox UK Limited Enforcement Undertaking Summary 01 (PDF, 84.4 KB, 3 pages)
Zaptec UK Limited (13185808) 30/06/2022 to 31/10/2022 Zaptec UK Limited Enforcement Undertaking Summary 01 (PDF, 84 KB, 3 pages)
Zaptec UK Limited (13185808) 30/12/2022 to 31/03/2023 Zaptec UK Limited Enforcement Undertaking Summary 02 (PDF, 163 KB, 3 pages)

Expired Enforcement Undertakings

The Enforcement Undertakings in the table below have expired and are no longer in force.

Business and registration number Start and end dates Link to summary
247EV Limited (13272622) 30/12/2023 to 01/02/2023 247EV EVSCP Enforcement Undertaking Summary (PDF, 78.4 KB, 2 pages)
Badger Power Electronics (13764655) 30/06/2022 to 31/05/2023 Badger Power Electronics Enforcement Undertaking Summary (PDF, 83.5 KB, 3 pages)
Charge Amps AB (13671012) 06/07/2022 to 01/10/2022 Charge Amps AB Enforcement Undertaking Summary (PDF, 87.8 KB, 3 pages)
Charged Electric Vehicles Limited (12702971) 30/12/2022 to 30/01/2023 Charged EV Limited Enforcement Undertaking Summary (PDF, 89.4 KB, 4 pages)
City Electrical Factors Limited (336408) 04/01/2023 to 01/04/2023 City Electrical Factors Enforcement Undertaking Summary (PDF, 158 KB, 2 pages)
Enel X Way (10949960) 01/07/2022 to 31/12/2022 Enel X Way UK Enforcement Undertaking Summary (PDF, 83.4 KB, 2 pages)
Equans EV Solutions Limited (07214557) 20/03/2023 to 30/06/2023 Equans EV Solutions Limited Enforcement Undertaking Summary (PDF, 81.1 KB, 2 pages)
Evec Limited (13715318) 12/01/2023 to 01/07/2023 Evec Limited Enforcement Undertaking Summary (PDF, 191 KB, 2 pages)
Hydra EVC Limited (13604117) 30/12/2022 to 30/06/2023 Hydra EVC Limited Enforcement Undertaking Summary 02 (PDF, 82.1 KB, 2 pages)
Juuce Limited trading as EO Charging Limited(09314212) 30/06/2022 to 31/12/2022 EO Charging Enforcement Undertaking Summary 01 (PDF, 176 KB, 5 pages)
Medlock Electrical Distributors Limited (431947) 05/01/2023 to 30/06/2023 Medlock Electrical Distributors Enforcement Undertaking Summary (PDF, 80.2 KB, 2 pages)
Mer Fleet Services Limited (09002413) 01/02/2023 to 30/06/2023 Mer Fleet Services Limited Enforcement Undertaking Summary (PDF, 79.8 KB, 2 pages)
Powerhubb (13143983) 03/08/2022 to 30/06/2023 Powerhubb Limited Enforcement Undertaking Summary (PDF, 130 KB, 3 pages)
ProjectEV (09840071) 12/01/2023 to 01/04/2023 Project EV Enforcement Undertaking Summary (PDF, 239 KB, 2 pages)
Schneider Electric (UK) Limited (02886434) 30/12/2022 to 01/07/2023 Schneider Electric (UK) Limited Enforcement Undertaking Summary (PDF, 78.9 KB, 2 pages) - A completion certificate has been requested
Shanghai Moss Huade Photoelectric Company Limited (913101153208131900) 30/06/2022 to 31/08/2022 Shanghai Moss Enforcement Undertaking Summary (PDF, 82.4 KB, 2 pages)
Shenzhen EN Plus Tech Company Limited 30/12/2022 to 30/06/2023 Shenzhen EN Plus Limited Enforcement Undertaking Summary (PDF, 88.4 KB, 4 pages)
Swarco UK Limited (2754698) 19/08/2022 to 01/12/2022 Swarco UK Limited Enforcement Undertaking Summary (PDF, 85.4 KB, 3 pages)
Virtus Energy Limited (12080810) 30/12/2022 to 30/01/2023 Virtus Energy Limited Enforcement Undertaking Summary (PDF, 79.8 KB, 2 pages)
Yesss Electrical Limited (07650325) 30/12/2022 to 30/06/2023 Yesss Electrical Limited Enforcement Undertaking Summary (PDF, 90.7 KB, 5 pages)
Published 27 October 2022
Last updated 20 July 2023 + show all updates
  1. Content revised to separate current and expired Enforcement Undertakings, publish the Completion Certificates requested by businesses, and include the relevant Enforcement Undertaking summary in all Enforcement Undertakings and Completion Certificates.

  2. First published.