Guidance

Provider Referrals and Payments (PRaP) system for DWP

PRaP allows DWP and Welfare to Work providers to exchange information and payments securely.

You must meet your Data Protection Act responsibilities and keep Department for Work and Pensions (DWP) data secure and confidential. This system is monitored.

Contact PRaP Operational Support Team (POST)

Email: prap.support@dwp.gsi.gov.uk
Telephone: 0345 604 5406
Available: Monday to Friday, 9:00am to 4.00pm

We’ll respond within 3 working days.

More information

PRaP questions and answers (PDF, 157KB, 4 pages)

PRaP terms and conditions (PDF, 164KB, 5 pages)

Published 10 October 2018