Guidance

Provide information about your banking and payments to DfE

A digital form for use by organisations and individuals to notify the DfE of their bank account and payment details, and any changes to them.

This registration form will guide you through how to provide banking and payments information required by DfE and associated bodies.

Changes to your bank details are subject to a verification process. DfE may contact you or your colleagues if further evidence is required.

DfE aims to set up accounts in a secure and efficient way.

This table sets out the average timescales for requests. These include the time taken by applicants to respond to our requests to confirm information we hold.

Type of request Service level agreement Current average (mean) time Additional notes
Setting up a new account or amending existing records 15 working days 8.42 working days Majority of user journeys
Applications for receipt of COVID-19 recovery: apprenticeship employer incentives 80 working days 12.85 working days Scheme now closed - accessed via the apprenticeship service
Applications for receipt of COVID-19 recovery: traineeship incentives 45 working days 23.18 working days Scheme now closed - accessed via the apprenticeship service

Start now

Use this form if you are:

  • a supplier of goods and services
  • an education and training provider (for example, an academy, college or training organisation)
  • an external individual claiming expenses

Use this form to:

  • inform DfE and associated bodies of payment details and changes to bank account details
  • change any other information - for example, a remittance address or company address

Contact

For queries about the submission of your form, email dfe.standingdata@education.gov.uk. The standing data team does not deal with payments and has no access to information relating to these.

For queries about traineeship or apprenticeship employer incentives payments, email helpdesk@manage-apprenticeships.service.gov.uk.

For other payment queries, email dfe.programmepayments@education.gov.uk.

For queries about invoices, email AccountsPayable.DFEFINANCE@education.gov.uk.

Published 29 June 2018
Last updated 20 February 2023 + show all updates
  1. Updated the current average (mean) time for dealing with requests. Added the contact details for queries about payment.

  2. Updated to include information on average timescales for requests to be processed.

  3. First published.