Notification of unsafe and noncompliant products

Information on how market surveillance authorities should notify products that pose a risk to the health and safety of consumers and / or are noncompliant.

Product safety and noncompliance notifications

The Product Safety Database (PSD) is used for reporting unsafe and noncompliant products.

Please see the above guidance for further information on how market surveillance authorities must use the PSD to report unsafe and noncompliant products.

Access the PSD

If you require any support in using the PSD, please contact

Published 1 January 2021
Last updated 14 December 2022 + show all updates
  1. Version 8 of the guidance published, adding information on the new Product Safety Risk Assessment Methodology (PRISM).

  2. FAQ updated.

  3. Updated guidance document with amendments to account for new product safety alerts, reports and recalls site

  4. Product safety and noncompliance notification guidance version 4 published.

  5. First published.