Motor vehicle finance mis-selling: The position of the Official Receiver
The Official Receiver is aware of the recent media coverage and Supreme Court judgment in relation to the mis-selling of finance agreements for motor vehicles.
Before issuing comprehensive guidance, we must carefully consider the judgment and FCA response.
In the meantime, the following represents our interim position, which may be subject to change as further legal review is conducted.
Official Receiver position on motor vehicle finance mis-selling claims
If a finance agreement for a motor vehicle was taken out before:
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the date of the bankruptcy, or
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the date of discharge from bankruptcy
the right of action relating to any form of mis-selling may form part of bankruptcy proceedings.
If you are:
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a former bankrupt and think you could have a claim, or
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a financial provider who deals with claims for an individual who has been subject to bankruptcy or debt relief order (DRO)
you should contact the Official Receiver to provide more information and agree your next steps.
Individuals should not make claims or instruct a Claims Management Company (CMC) to make a claim on their behalf without first speaking with the Official Receiver.
If someone is due redress or compensation, it should be held to the order of the Official Receiver, pending the outcome of these enquiries.
Send your query to motorfinanceclaims@insolvency.gov.uk. You should provide the full name of the individual and the bankruptcy/DRO case reference, where known, in all correspondence.
Queries relating to individuals subject to Individual Voluntary Arrangements (IVAs) should be directed to the relevant IVA supervisor.