Guidance

Local taxation and benefits apprenticeships

Types of apprenticeships that you can apply for in the local taxation and benefits sector.

Local taxation and benefits are administered by local authorities in England and a growing number of private companies are contracted to provide benefit services.

Training opportunities

You could work as a local government revenues officer:

  • calculating rents, council tax and business rates
  • sending bills and issuing reminders
  • collecting and processing payments
  • dealing with enquiries face-to-face, by letter or by phone
  • recovering arrears of rent or council tax

Or you could work as a local government benefits officer, whose duties include:

  • assessing whether people are entitled to housing and council tax benefits
  • communicating with other government agencies
  • dealing with enquiries face-to-face, by letter or by phone
  • recovering overpayments of benefit

Types of apprenticeships

This is an advanced level apprenticeship. You can train in roles like:

  • local government revenues officer
  • local government benefits officer
  • local government revenue and benefits officer

Apply for a local taxation and benefits apprenticeship

You can become an apprentice in England if you’re:

  • 16 or over
  • eligible to work in England
  • not in full-time education