Information aimed at large businesses which have been allocated a Customer Relationship Manager (CRM) by HM Revenue & Customs (HMRC).
These pages are aimed at large businesses which have been allocated a CRM by HMRC. If you do not have a CRM please refer to the material for mid-size businesses.
Introduction An overview of HMRC’s approach to the largest and most complex businesses
Large Business Strategy HMRC’s strategic approach towards its largest and most complex business customers
About the customer relationship management model Explains HMRC’s customer relationship management model and the role of the customer relationship manager
About HMRC’s Large Business directorate Information about how HMRC manages its relationship with the largest and most complex businesses
Who to contact Contact information for businesses overseen by HMRC’s Large Business directorate
Other useful information Information on:
- the senior accounting officer measure
- tax compliance risk management
- the Large Business oil and gas sector
- the various ways HMRC engages with its large business customers
- how HMRC resolves disputes