Guidance

Intellectual Property Office: service availability and issues

Check the availability of, and any issues affecting, our services.

Updates made during business hours only. Unplanned service issues outside these times may not appear here.

Planned downtime

  • Due to essential maintenance, the Search for a Patent service is offline to customers. The service is expected to be available from 8 July at approximately 1 p.m. Check here for updates.

  • Customers using Deposit Accounts to pay for transactions may experience a delay in receiving confirmation receipts this evening from 5pm. We expect this to be resolved by 8 July at 9am.

Service status

There are no current issues.

Notify us

If you are experiencing issues which are not listed please contact:

Updates to this page

Published 6 May 2025
Last updated 7 July 2025 show all updates
  1. Informing deposit account customers of a delay receiving filing receipts

  2. All services are now available with the exception of Patent Search Service which is expected to be offline until 8 July 1pm

  3. Planned downtime update.

  4. Service status update.

  5. Service update - resolved.

  6. Service update.

  7. The service status section has been updated due to Apply to register a trade mark issues are now resolved.

  8. Services status section updated due to Apply to register a trade mark service unavailability.

  9. Planned maintenance message for users.

  10. Status updated - all issues resolved

  11. Live service update for deposit account customers.

  12. There is planned downtime scheduled for Wednesday 21 May 2025 between 7am and 9am our external Designs services will be impacted.

  13. Planned maintenance on Trade Mark external services between 5pm and 8pm 20 May 2025 added.

  14. Service status section updated due to a fault with the 'Search for a trade mark (by word, phrase and/or image)'.

  15. The 'Apply to register a design' service and the 'One IPO Search' service downtime added to Planned downtime section.

  16. First published.

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