Guidance

Intellectual Property Office: service availability and issues

Check the availability of, and any issues affecting, our services.

Updates made during business hours only. Unplanned service issues outside these times may not appear here.

Planned downtime

There is currently no planned downtime.

Service status

There are no current issues.

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If you are experiencing issues which are not listed please contact:

Updates to this page

Published 6 May 2025
Last updated 30 July 2025 show all updates
  1. Service update: Trade mark search issue resolved.

  2. Service status: There is a known issue with the Trade mark search service.

  3. Service update - Trade mark services are now operational, no known issues.

  4. Service update - Fault in the Trade mark search service.

  5. Status changed to no current issues with any of our services

  6. Latest information about the search for a patent service being offline

  7. Planned maintenance completed.

  8. Updated message on planned maintenance on all services on 12 July 2025

  9. Service status updated regarding our Search for intellectual property and Search the intellectual property journal services.

  10. Service update - Research service is offline.

  11. Update on service issue with search for a patent

  12. Message about deposit account receipts removed as the issue is now resolved.

  13. Informing deposit account customers of a delay receiving filing receipts

  14. All services are now available with the exception of Patent Search Service which is expected to be offline until 8 July 1pm

  15. Planned downtime update.

  16. Service status update.

  17. Service update - resolved.

  18. Service update.

  19. The service status section has been updated due to Apply to register a trade mark issues are now resolved.

  20. Services status section updated due to Apply to register a trade mark service unavailability.

  21. Planned maintenance message for users.

  22. Status updated - all issues resolved

  23. Live service update for deposit account customers.

  24. There is planned downtime scheduled for Wednesday 21 May 2025 between 7am and 9am our external Designs services will be impacted.

  25. Planned maintenance on Trade Mark external services between 5pm and 8pm 20 May 2025 added.

  26. Service status section updated due to a fault with the 'Search for a trade mark (by word, phrase and/or image)'.

  27. The 'Apply to register a design' service and the 'One IPO Search' service downtime added to Planned downtime section.

  28. First published.

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