Office access and opening times

Times and days we are open for business and our location and contact details.

Office address

Main office

Intellectual Property Office
Concept House
Cardiff Road
Newport
South Wales
NP10 8QQ

London office

Intellectual Property Office
1st Floor
4 Abbey Orchard Street
London
SW1P 2HT

Travel directions

Visiting our Newport office? View a map and get directions

Visiting our London office? View a map and get directions

Disabled access

Information on disabled facilities for customers and visitors to the Intellectual Property Office.

Contact details

  • Email: information@ipo.gov.uk
  • Telephone: 0300 300 2000
  • Outside the UK: +44 (0)1633 814000
  • Fax: +44 (0)1633 817777
  • Textphone: 0300 0200 015

Opening times

Class of business Opening hours for patents and trade marks Opening hours for designs
The filing of new applications NOT claiming priority All days and at all times Monday to Friday, 9am to 11:59pm

9am to 1pm Saturday
The filing of new applications which claim priority Midnight Monday to 11:59pm Friday Monday to Friday, 9am to 11:59pm
Renewal of existing IP rights Midnight Monday to 11:59pm Friday Monday to Friday, 9am to 11:59pm
The filing of all other forms and documents Midnight Monday to 11:59pm Friday Monday to Friday, 9am to 11:59pm
Any other class of business Monday to Friday, 9am to 5pm Monday to Friday, 9am to 5pm

Weekends and bank holidays

The office is deemed to be closed on weekends, Good Friday, Christmas Day and all other UK bank holidays for all types of business except for the filing of new applications not claiming priority. If documents are filed for these types of business at times when the office is deemed to be closed, they will receive an official filing date of the next working day.

Any official time period which expires on a weekend or any other day on which the office is closed is extended to the next working day.

How to file documents with us

More information is available in our guide on how to file documents with the Intellectual Property Office.