Guidance

How to make a claim against any entity within NDA's estate

Use information to access the online Claims Portal, find relevant references and contact details.

The 65th Update to the Civil Procedure Rules came into effect from 31 July 2013. It extends the Low Value Personal Injury Scheme to include most personal injury claims with a value of £1,000 to £25,000. This means that (where applicable) Employers’ Liability, Public Liability and Road Traffic Act Claims occurring after 31 July 2013 will be dealt with via the online Claims Portal.

Should you wish to make a claim against any of the following entities:

  • Nuclear Decommissioning Authority
  • NDA Properties Ltd
  • NDA Archive Ltd
  • International Nuclear Services Limited
  • Pacific Nuclear Transport Limited
  • Direct Rail Services Limited
  • Energus Limited
  • Sellafield Limited
  • Magnox Limited
  • LLW Repository Limited
  • Dounreay Site Restoration Limited
  • Research Sites Restoration Limited

Access the claims portal

Please use the appropriate Portal ID – see table below

Type of claim Insurer Portal ID Contact
Public Liability Claims for accidents occurring between 1 April 2013 and 31 March 2017 Rutherford C00532 D.Roberts@trhp.co.uk
Employers’ Liability Claims for accidents occurring between 1 April 2013 and 31 March 2016 Zurich C00108 gcukcasualty@uk.zurich.com
Employers’ Liability Claims for accidents occurring between 1 April 2016 and 31 March 2017 QBE C00119 ukadminnewclaims@uk.qbe.com
Road Traffic Accidents resulting in personal injury claims prior to 1 April 2016 Liberty Syndicate Management Ltd C00456 (Under Liberty Syndicate Management) Emergency Assistance - Gallagher Bassett International Ltd Helpline 0845 505 1600 Gallagher Bassett, North Felaw Maltings, 48 Felaw Street, Ipswich,IP2 8PN
Road Traffic Accidents resulting in personal injury claims on or after 1 April 2016 QBE C0119 Claims handlers FMG 24hrs: 0844 322 1724 FMG, St Andrews Road, Huddersfield, West Yorkshire HD1 6NA

Alternative contact for all queries: financeandresources@nda.gov.uk