How to check your rateable value is correct
Check the rateable value of your property, learn how the value is determined and compare similar valuations.
Check your rateable value
If you want to check the rateable value of your property, you can use the ‘Check your rateable value’ tool to do so.
The Valuation Office Agency (VOA) recommends that you compare your valuation to properties in your area that are of similar age, size and character.
You can use the ‘Compare this valuation with others’ tool to do this. When doing so, you should consider the similarities and differences between your property and the one you are comparing with, for example:
For a shop you may consider factors such as:
- Is one in a better trading position?
- Are they laid out differently – one has a large store with a low value and the other has a larger retail space of more value?
- Does one have a more visible frontage?
- Is one less accessible from the street?
If you think your rateable value is wrong, you can check your valuation using the VOA’s online tool.
Through this tool you can view your valuation and check that the information the VOA holds on your property is correct.
How the VOA values your property
It’s also important that you familiarise yourself with how the VOA values your property.
Read the guide: How non-domestic (business) properties are valued
What to do if you think the valuation is wrong
After checking the above, if you think that your property is incorrectly valued or the information the VOA holds on your property is incorrect then you can tell them via the VOA’s online tool or contact your regional valuation office to discuss your rateable value and clearly explain why you believe your assessment is incorrect.
In most instances the VOA are able to resolve the matter without you needing to go down the formal appeals process.
What the VOA will do
The VOA will compare your rateable value with similar properties in the area and consider any other reasons you’ve mentioned when they check the rateable value for you.
They will review the details you send them and may need to arrange to visit the property.
If necessary they will amend the rating list and provide you with written notification of the alteration and your rights in respect of it.
What to do if you don’t agree with the VOA
If you don’t agree with the outcome of the discussions, you can, in certain circumstances, make an appeal.