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Guidance

Goods Vehicle Movement Service: service availability and issues

Check the availability of the Goods Vehicle Movement Service (GVMS) and get information on any issues affecting it.

Updates to this page

From:
HM Revenue & Customs
Published:
13 February 2024
Last updated:
23 April 2026
Show all updates

  1. Planned downtime from 9:30pm to 11pm on Wednesday 29 April 2026 has been added. You should not attempt to add import or export declarations or validate goods movement references (GMRs) during this time.

  2. The service issue about goods movements on route to border locations not being able to create a valid Goods Movement Reference has now been resolved.

  3. A service issue has been added. We are aware that some goods movements on route to border locations have not been able to create a valid Goods Movement Reference.

  4. Planned downtime from 8pm on Saturday 28 March 2026 to 5:45am on Sunday 29 March 2026 has been added.

  5. Planned downtime from 10pm to 11pm on Tuesday 10 March 2026 has been added.

  6. Scheduled maintenance from 10.30pm to 11.30pm on Saturday 28 February 2026 has been added.

  7. Scheduled maintenance from 10.30pm to 11.30pm on Sunday 28 February 2026 has been added.

  8. Planned downtime from 9:30pm on Saturday 13 December 2025 to 6am on Sunday 14 December 2025 has been added.

  9. Scheduled maintenance from 10am to 1pm on Tuesday 7 October 2025 has been added.

  10. Scheduled maintenance of the Customs Declaration Service has been added from 9:30pm on Saturday 27 September 2025 to 5am on Sunday 28 September 2025. This will impact users of the Goods Vehicle Movement Service.

  11. Scheduled maintenance from 9:30pm on Saturday 31 May 2025 to 6am Sunday 1 June 2025 has been cancelled.

  12. Scheduled maintenance from 9:30pm on Saturday 14 June 2025 to 6am Sunday 15 June 2025 has been added.

  13. Scheduled maintenance from 9:30pm on Saturday 31 May 2025 to 6am Sunday 1 June 2025 has been added.

  14. Planned downtime from 8:30pm to 10:30pm on Saturday 29 March 2025 has been added.

  15. Scheduled maintenance of the Customs Declaration Service has been added from 9:30pm to 11:30pm on Saturday 14 December 2024, this will impact users of the Goods Vehicle Movement Service.

  16. A service issue for the Goods Movement reference has been added. We are aware that some goods movements on route to border locations have been able to create a valid Goods Movement Reference. 

  17. A service issue for the Goods Movement reference has been added. Some goods movement on route to border locations are not able to create a valid Goods Movement Reference.

  18. Scheduled maintenance from 8am to 11:59am on Sunday 22 September 2024 has been added.

  19. Scheduled maintenance from 9:30pm on Saturday 28 September 2024 to 3:30am Sunday 29 September 2024 has been added.

  20. Scheduled maintenance from 9:30pm on Saturday 6 July 2024 to 5:30am Sunday 7 July 2024 has been added.

  21. Scheduled maintenance from 6am to 7:45am on Thursday 13 June 2024 has been added.

  22. Scheduled maintenance from 10pm to 10.30pm on Saturday 15 June has been added.

  23. Planned downtime from 7pm to 8:30pm on Thursday 23 May 2024 has been added.

  24. Planned downtime from 9:30pm on Saturday 23 March to 4am Sunday 24 March 2024 has been added.

  25. First published.

Use this service to check the Goods Vehicle Movement Service (GVMS):

  • service availability
  • planned downtime
  • downtime history

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