Guidance

Good conduct and police clearance request letters

Letters explaining that British embassies, high commissions and consulates do not issue UK criminal record certificates. Sometimes called information notes.

British embassies, high commissions and consulates cannot provide:

  • criminal records
  • good conduct certificates
  • police clearance letters

If you’re asked by local authorities abroad to provide proof of this, download the relevant letter free of charge.

Good conduct certificate unavailable

If you’re asked to provide proof that British embassies and consulates do not issue good conduct certificates, download the relevant letter.

If your country or territory is not listed, use the ‘All countries and territories’ letter.

Stamped and signed versions of these letters cost £50 but are only available in some countries. Ask the British embassy, high commission or consulate if you can get a stamped and signed version.

Azerbaijan: good conduct certificate unavailable

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email fcdo.correspondence@fcdo.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Croatia: good conduct certificate unavailable

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email fcdo.correspondence@fcdo.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Laos: good conduct certificate unavailable

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email fcdo.correspondence@fcdo.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Russia: good conduct certificate unavailable

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email fcdo.correspondence@fcdo.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Police clearance request unavailable

If you’re asked to provide proof that British embassies and consulates do not issue police clearance request letters, download the relevant letter.

Stamped and signed versions of these letters cost £50 but are only available in some countries. Ask the British embassy, high commission or consulate if you can get a stamped and signed version.

Kuwait: police clearance request unavailable

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email fcdo.correspondence@fcdo.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Saudi Arabia: police clearance request unavailable

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email fcdo.correspondence@fcdo.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Updates to this page

Published 20 August 2024
Last updated 6 September 2024 show all updates
  1. All countries and territories letter removed.

  2. 'All countries and territories' letter added.

  3. First published.

Sign up for emails or print this page