Claims management services: appeal against the regulator
How to appeal to a tribunal against a Claims Management Regulator decision about your licence to provide claims management services.
What you can appeal against
You can appeal to the tribunal if:
- your licence is cancelled or suspended
- conditions are added to your licence
- you are refused authorisation
- you receive a monetary penalty
You can ask for the regulator’s decision to be ‘stayed’ (put on hold) until it’s been considered by the tribunal.
Your case will be dealt with by a tribunal in the General Regulatory Chamber.
The tribunal is independent of the government, and will listen to both sides of the argument before reaching a decision.
Time limits for appealing
You have 28 days to appeal after the regulator sends you its decision.
If you miss the time limit, you can ask for more time to appeal. The tribunal will decide if it can still take your case.
How to appeal
Clearly say why you want to appeal against the decision.
Include any supporting documents, like the regulator’s decision.
General Regulatory Chamber
HM Courts & Tribunals Service
PO Box 9300
Telephone: 0300 123 4504
Tribunal staff can explain how the process works, but they can’t give you legal advice.
What happens next
The tribunal will write to you about the next steps.
Find out more about General Regulatory Chamber hearings and decisions.
Legislation and rules
Read more detailed rules on how your appeal will be handled in the General Regulatory Chamber procedure rules.