Christmas and new year opening times at the Insolvency Service
Availability of our contact centre over the 2025 to 2026 festive period.
Insolvency Service helpline: 0300 678 0015
Redundancy Payments helpline: 0330 331 0020
Christmas and new year opening times
Our helplines will close at midday on Tuesday 24 December 2025.
We will reopen at 9am on Monday 29 December 2025.
Our helplines will also close on New Years Day.
Our normal opening hours will then resume.
Monday to Thursday: 9am to 5pm Friday: 9am to 3pm
| Date | Availability |
| Wednesday 24 December | 9am to midday |
| Thursday 25 December | Closed |
| Friday 26 December | Closed |
| Monday 29 December | 9am to 5pm |
| Tuesday 30 December | 9am to 5pm |
| Wednesday 31 January | 9am to 5pm |
| Thursday 01 January | Closed |
| Friday 02 January | 9am to 3pm |
What we can help with
We can only give you information about the services we provide:
- bankruptcy
- debt relief orders
- company liquidations
We cannot give you: legal or financial advice, information about specific cases, information about redundancy payments.
If you are contacting about a current bankruptcy or compulsory company liquidation, use our contact information in the official receiver guidance.
Updates to this page
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New times for 2025.
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First published.