Guidance

Contact information

Updated 20 February 2023

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This publication is available at https://www.gov.uk/government/publications/contacting-an-official-receiver/contact-information

1. Contacting us about assets

Enquiry Email address
Payment protection insurance RTLU.NorthEast@insolvency.gov.uk
Pensions Pension.Team@insolvency.gov.uk
Property Property.Ipswich@insolvency.gov.uk

1.1 Income Payments Agreements and Orders (IPA or IPO)

If you pay Advantis, the official receiver’s collection agent, you can contact them by either:

If you pay the official receiver directly, you can contact them by:

2. Contacting an official receiver about other matters

You can contact the official receiver about other matters if you:

You can find details of the official receiver handling a case on:

When you contact us, provide the reference number for the bankruptcy or liquidation. This will start BKT or LQD.

If you have not yet spoken to someone at the Insolvency Service, it is important that you contact us as soon as possible if you:

  • have been made bankrupt
  • are a director of a company in liquidation

2.1 Applications for provisional liquidation

Contact the Public Interest Unit to notify the official receiver about an application for provisional liquidation.

3. Official receiver offices and teams

You should only visit one of our offices if you have a scheduled appointment. If you need an appointment, email or telephone the relevant office.

4. Contact details for official receiver offices and teams

Birkenhead and Blackpool

C Megram
PO Box 16650
Birmingham
B2 2PD

Email Birkenhead.OR@insolvency.gov.uk

Phone 0303 003 1738

Birmingham

Y Hill
P O Box 16654
Birmingham
B2 2BJ

Email Birmingham.OR@insolvency.gov.uk

Phone 0300 678 0016

Brighton and Chatham

K Jackson
P O Box 16660
Birmingham
B2 2HE

Email BC.OR@insolvency.gov.uk

Phone 0300 678 0016

Bristol, Exeter and Plymouth

M Mace
P O Box 16661
Birmingham
B2 2HY

Email Bristol.OR@insolvency.gov.uk

Phone Bristol 0303 003 1740

Phone Exeter and Plymouth 0300 678 0016

Cardiff

S Baxter
P O Box 16655
Birmingham
B2 2EP

Email Cardiff.OR@insolvency.gov.uk

Phone 0300 678 0016

Central Case Team

T Keller
Central Case Team
PO Box 18416
Birmingham
B2 2UB

Email centralcaseteam.OR@insolvency.gov.uk

Phone 0300 6780 016

Croydon

L Cook
P O Box 16657
Birmingham
B2 2ER

Email Croydon.or@insolvency.gov.uk

Phone 0303 003 1736

Ipswich

M Commins
P O Box 16653
Birmingham
B2 2NG

Email ipswich.or@insolvency.gov.uk

Phone 0303 003 1741

Leeds

L Burgess
P O Box 16647
Birmingham
B2 2NQ

Email Reception.Leeds@insolvency.gov.uk

Phone 0300 678 0016

London

J Sullivan
P O Box 16658
Birmingham
B2 2HA

Email ORLondonSouthend@insolvency.gov.uk

Phone London 0300 6780016

Manchester

C Megram
P O Box 16649
Birmingham
B2 2PB

Email Manchester.OR@insolvency.gov.uk

Phone 0300 678 0016

Newcastle

A Cassidy
P O Box 16646
Birmingham
B2 2PW

Email Newcastle.OR@insolvency.gov.uk

Phone 0303 003 1737

Nottingham

R Dury
P O Box 16651
Birmingham
B2 2HQ

Email Nottingham.OR@insolvency.gov.uk

Phone 0300 678 0016

Reading and Southampton

V Prime
P O Box 16662
Birmingham
B2 2JA

Email Reading.OR@insolvency.gov.uk

Phone 0303 003 1735

Public Interest Unit

M Bint
P O Box 16664
Birmingham
B2 2JQ

Email PIU.OR@insolvency.gov.uk

Phone 0300 678 0016

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