Contact information
Updated 20 February 2023
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This publication is available at https://www.gov.uk/government/publications/contacting-an-official-receiver/contact-information
1. Contacting us about assets
Enquiry | Email address |
---|---|
Payment protection insurance | RTLU.NorthEast@insolvency.gov.uk |
Pensions | Pension.Team@insolvency.gov.uk |
Property | Property.Ipswich@insolvency.gov.uk |
1.1 Income Payments Agreements and Orders (IPA or IPO)
If you pay Advantis, the official receiver’s collection agent, you can contact them by either:
- phone 01782 971 404
- email admin@advantiscredit.co.uk
If you pay the official receiver directly, you can contact them by:
- phone 0300 678 0016
- email LTADT.IPA@insolvency.gov.uk
2. Contacting an official receiver about other matters
You can contact the official receiver about other matters if you:
- are currently bankrupt
- have recently been made bankrupt
- are the director of a company that has recently been wound up
- are a creditor in a bankruptcy or company liquidation
You can find details of the official receiver handling a case on:
-
the letter from us, if you have received one
-
the Individual Insolvency Register if it’s an individual bankruptcy
-
Companies House if it’s a company liquidation
When you contact us, provide the reference number for the bankruptcy or liquidation. This will start BKT or LQD.
If you have not yet spoken to someone at the Insolvency Service, it is important that you contact us as soon as possible if you:
- have been made bankrupt
- are a director of a company in liquidation
2.1 Applications for provisional liquidation
Contact the Public Interest Unit to notify the official receiver about an application for provisional liquidation.
3. Official receiver offices and teams
You should only visit one of our offices if you have a scheduled appointment. If you need an appointment, email or telephone the relevant office.
- Birkenhead
- Birmingham
- Blackpool
- Brighton
- Bristol
- Cardiff
- Central Case Team
- Chatham
- Croydon
- Exeter
- Ipswich
- Leeds
- London
- Manchester
- Newcastle
- Nottingham
- Plymouth
- Reading
- Southampton
- Public Interest Unit [This team deals with complex insolvency cases across the country]
4. Contact details for official receiver offices and teams
Birkenhead and Blackpool
C Megram
PO Box 16650
Birmingham
B2 2PD
Email Birkenhead.OR@insolvency.gov.uk
Phone 0303 003 1738
Birmingham
Y Hill
P O Box 16654
Birmingham
B2 2BJ
Email Birmingham.OR@insolvency.gov.uk
Phone 0300 678 0016
Brighton and Chatham
K Jackson
P O Box 16660
Birmingham
B2 2HE
Email BC.OR@insolvency.gov.uk
Phone 0300 678 0016
Bristol, Exeter and Plymouth
M Mace
P O Box 16661
Birmingham
B2 2HY
Email Bristol.OR@insolvency.gov.uk
Phone Bristol 0303 003 1740
Phone Exeter and Plymouth 0300 678 0016
Cardiff
S Baxter
P O Box 16655
Birmingham
B2 2EP
Email Cardiff.OR@insolvency.gov.uk
Phone 0300 678 0016
Central Case Team
T Keller
Central Case Team
PO Box 18416
Birmingham
B2 2UB
Email centralcaseteam.OR@insolvency.gov.uk
Phone 0300 6780 016
Ipswich
M Commins
P O Box 16653
Birmingham
B2 2NG
Email ipswich.or@insolvency.gov.uk
Phone 0303 003 1741
Leeds
L Burgess
P O Box 16647
Birmingham
B2 2NQ
Email Reception.Leeds@insolvency.gov.uk
Phone 0300 678 0016
London
J Sullivan
P O Box 16658
Birmingham
B2 2HA
Email ORLondonSouthend@insolvency.gov.uk
Phone London 0300 6780016
Manchester
C Megram
P O Box 16649
Birmingham
B2 2PB
Email Manchester.OR@insolvency.gov.uk
Phone 0300 678 0016
Newcastle
A Cassidy
P O Box 16646
Birmingham
B2 2PW
Email Newcastle.OR@insolvency.gov.uk
Phone 0303 003 1737
Nottingham
R Dury
P O Box 16651
Birmingham
B2 2HQ
Email Nottingham.OR@insolvency.gov.uk
Phone 0300 678 0016
Reading and Southampton
V Prime
P O Box 16662
Birmingham
B2 2JA
Email Reading.OR@insolvency.gov.uk
Phone 0303 003 1735
Public Interest Unit
M Bint
P O Box 16664
Birmingham
B2 2JQ
Email PIU.OR@insolvency.gov.uk
Phone 0300 678 0016