Guidance
Christmas and New Year opening schedule 2019
Opening times during the 2019 holiday period
Christmas and New Year opening schedule 2019
| Date | Office |
|---|---|
| Tuesday 24 December 2019 | All offices open |
| Wednesday 25 December 2019 | All offices closed |
| Thursday 26 December 2019 | All offices closed |
| Friday 27 December 2019 | All offices open |
| Monday 30 December 2019 | All offices open |
| Tuesday 31 December 2019 | All offices open |
| Wednesday 1 January 2020 | All offices closed |
| Thursday 2 January 2020 | All offices open |
| Friday 3 January 2020 | All offices open |
Customer helpline availability
Telephone enquiries: 0300 123 1032
| Date | Availability |
|---|---|
| Tuesday 24 December 2019 | Open from 10.00am to 3pm |
| Wednesday 25 December 2019 | Closed |
| Thursday 26 December 2019 | Closed |
| Friday 27 December 2019 | Open from 10.00am to 3pm |
| Monday 30 December 2019 | Open from 10.00am to 3pm |
| Tuesday 31 December 2019 | Open from 10.00am to 3pm |
| Wednesday 1 January 2020 | Closed |
| Thursday 2 January 2020 | Open from 10.00am to 3pm |
| Friday 3 January 2020 | Open from 10.00am to 3pm |
Catch recording contact centre availability
Telephone enquiries: 0300 0203 788
| Date | Availability |
|---|---|
| Tuesday 24 December 2019 | Open from 9am to 5pm |
| Wednesday 25 December 2019 | Closed |
| Thursday 26 December 2019 | Closed |
| Friday 27 December 2019 | Open from 9am to 5pm |
| Monday 30 December 2019 | Open from 9am to 5pm |
| Tuesday 31 December 2019 | Open from 9am to 5pm |
| Wednesday 1 January 2020 | Closed |
| Thursday 2 January 2020 | Open from 9am to 5pm |
| Friday 3 January 2020 | Open from 9am to 5pm |
Published 20 December 2019