Guidance

Capture Redress Scheme: request your tax records

Use this guidance to request your tax records from HM Revenue & Customs (HMRC) if you’re applying for financial redress under the Capture Redress Scheme.

Your tax records can provide evidence of your contract with the Post Office. 

You can ask your legal representative to do this on your behalf with your signed consent. A digital signature is acceptable. 

1. Download the form 

Download the  Request for information from HMRC (ODT, 8.74 KB) and complete it with your legal representative, if you have one. 

2. Complete the form 

You must include: 

  • your signature (electronic signatures are accepted) - if the applicant is unable to apply themselves, a power of attorney can sign for them 
  • personal details, such as National Insurance number and date of birth 

Completing the ‘tax years covered’ section 

This is the time period for the records you are requesting. This should either be the year the applicant started the role in the Post Office branch, or 1992 – whichever is later. 

Completing the ‘Third party details’ section 

If you would prefer HMRC to send the information to your legal representative, complete the ‘Third party details’ section with their name and contact details. 

Completing the ‘Other information’ section 

Complete the ‘Other information’ section if you need additional tax information from HMRC. This may apply if you were self-employed or had a limited company between 1992 and 2000. 

3. Send the form to HMRC

Email the form to informationrightsunit@hmrc.gov.uk once you have completed it. Type ‘Capture Redress Scheme application’ in the email subject field. 

4. Submit the information with your Capture Redress Scheme application

The Capture Redress Scheme application requires evidence that you were a postmaster between 1992 and 2000 to establish eligibility. Your tax records from this period could serve as valuable supporting evidence to demonstrate your postmaster status. 

When completing your application, you may include these tax returns as part of your supporting documentation to help verify your eligibility for the scheme.

Updates to this page

Published 29 October 2025

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