Capital Gains and other taxes manual

Appendix 13: time limits and procedure

The Valuation Office Agency's (VOA) technical manual used to assess Capital Gains and other taxes.

The following is a summary of the procedures and procedures in operation to ensure that an opinion of value is furnished to HMRC at the earliest opportunity. It is intended to be a guide for quick reference only and should be read in conjunction with the detailed instructions contained in Section 6. of this Manual.

Request for a not negotiated valuation

Event

Timeliness target (from date of receipt)

Action

Receipt of case

An average of 5 working days

Carry out and report all Initial Appraisals (as per Section 6, Part 2)

Further information required or papers incomplete

Within 10 working days

Advise HMRC with covering memo and cancel case

Case identified as complex and justifying an agreed valuation

Within 10 working days

Consult with HMRC on whether the case can be treated as a request for an agreed valuation in accordance with paragraph 6.42. Amend CRAC record and follow "agreed valuation" procedure.

Case not able to be reported on initial sift.

Within 10 working days

Acknowledge receipt of case and advise HMRC of caseworker contact details.

Progress reports

At 30 working days from receipt and thereafter at 20 working day intervals until reported.

Advise HMRC of position

Report values

An average of 20 working days

Report on VO 1171.

Request for an agreed valuation

Event

Timeliness target (from date of receipt)

Action

Receipt of case

An average of 5 working days

Carry out a fresh Initial Appraisal (as per paragraph 6.49)

Papers incorrect or where further information required from HMRC

Within 10 working days

Return to HMRC with covering memo and cancel case

Papers complete

Within 10 working days

Acknowledge receipt of case

No additional information required

Within 20 working days

Advise taxpayer (or agent) that case received and identify case worker

Information required from the taxpayer

Within 20 working days

No reply after 20 working days

Request information relating to rights of occupation, onerous restrictions etc from taxpayer (or agent). Request may be included in letter to taxpayer (or agent) advising of receipt of case. Also, make arrangements to inspect property where needed.

Send reminder. If no reply within further 15 days make telephone contact and follow procedure in paragraph 6.51.

Taxpayer provides information

OR sufficient information given by HMRC

Within 20 working days of receipt of information

OR 30 working days from receipt of case

Report ‘as returned’ or put opinion of value to taxpayer (agent)

No reply after 20 working days

 

Send reminders at 20 working day intervals

Negotiations

Within a maximum of 20 working days.

Reply to taxpayer’s or agent’s letters as soon as possible but always within this time limit.

Progress Reports

After 3 months, 6 months and 2 monthly intervals thereafter

Keep HMRC informed of progress at these points in accordance with paragraph 6.58. Also keep them advised of any significant changes to either parties’ valuation throughout negotiations.

Agreement possible

An average of 100 working days.

Report ‘agreed’ valuation to HMRC

Agreement not possible

An average of 100 working days.

Issue ‘unagreed’ report to HMRC in accordance with paragraphs 6.75 & 6.76.