Further education and skills – guidance

Cabin crew apprenticeships

Types of apprenticeships that you can apply for in the cabin crew sector.

Air cabin crew make sure passengers are safe and comfortable for the duration of their flight and are trained to deal with a wide range of security and emergency situations.

Training opportunities

This apprenticeship is for anyone interested in becoming an air cabin crew member. Air cabin crew are the people who make sure passengers are safe and comfortable for the duration of their flight.

This involves a lot more than just handing out refreshments with a smile. Providing customer service in the narrow spaces of an aeroplane takes finesse and skill. Importantly, air cabin crew members must also be trained to deal with a wide range of security and emergency situations.

You’ll learn a range of skills, including:

  • customer service
  • how to prepare the inside of the aircraft for a flight by checking supplies
  • making sure the right safety equipment is in place
  • greeting customers onboard
  • helping passengers find their seat
  • running through safety procedures.

You might also learn more specific things like:

  • immigration regulations
  • cultural awareness
  • how to complete flight reports and other paperwork.

Don’t expect a 9 to 5 schedule. Depending on your flight route, you could work long shifts and unsocial hours, but you’ll have the opportunity to see parts of the world.

Types of apprenticeships

On this Apprenticeship, you’ll learn how to prepare the inside of the aircraft for a flight by checking supplies and making sure the right safety equipment is in place. You will greet customers onboard, help passengers find their seat and run through safety procedures.

Customer service is a big part of the job, whether you’re serving meals or helping people fill out their customs forms. You might also learn about specific things like immigration regulations, cultural awareness and how to complete flight reports and other paperwork.

As an apprentice, you’ll always be on the go. Depending on your flight route, you could work long shifts and unsocial hours. However, you’ll have the opportunity to see parts of the world.

Job roles

  • cabin crew